Information We Collect
We may collect the following categories of personal data:
- Contact Information: such as name, email address, phone number, business details, and preferences provided via forms (e.g., contact or newsletter signup).
- Usage Data: pages visited, links clicked, time spent, referring URLs, and interactions with site features.
- Device and Technical Data: IP address, browser type, operating system, device identifiers, and cookies.
- Communications: messages and correspondence you send to us, including support inquiries.
How We Collect Information
- Directly from you: when you submit forms, request services, or communicate with us.
- Automatically: via cookies and similar technologies when you browse the site.
- From third parties: analytics providers, advertising networks, or service partners when applicable.
Use of Your Information
We use personal data to:
- Provide, operate, and improve our website and services.
- Respond to inquiries, provide customer support, and communicate updates.
- Personalize content, measure performance, and analyze usage.
- Send marketing communications with your consent where required.
- Maintain security, prevent fraud, and comply with legal obligations.
Legal Bases for Processing (GDPR)
Where the EU/UK GDPR applies, we process personal data based on:
- Consent: for non-essential cookies or marketing communications.
- Contract: to perform agreements or respond to pre-contract requests.
- Legitimate Interests: to improve services, ensure security, and prevent abuse.
- Legal Obligation: to comply with applicable laws and regulations.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When no longer needed, data is securely deleted or anonymized.
Sharing and Disclosure
We may share personal data with trusted service providers who assist in operating our website, conducting business, or servicing you (e.g., hosting, analytics, email delivery). These providers are contractually obligated to protect your information and may only process it according to our instructions. We may also disclose data where required to comply with law or protect our rights, users, and systems.
International Transfers
If personal data is transferred outside your country, we implement appropriate safeguards (such as standard contractual clauses) to ensure an adequate level of protection.
Security
We implement reasonable administrative, technical, and physical security measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
Your Rights
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. EU/UK residents also have the right to lodge a complaint with a supervisory authority. California residents have rights under the CCPA, including the right to know, delete, and opt-out of certain data sharing, and the right to non-discrimination.
To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.
Children’s Privacy
Our website and services are not directed to children under 13 (or the age defined by your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can delete it.
Cookies and Tracking
We use cookies and similar technologies to operate the site, enhance performance, and analyze usage. For detailed information about the types of cookies we use and how to manage your preferences, please see ourCookie Policy.
Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. Our site does not currently respond to DNT signals, as no uniform standard exists.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date. Material changes may be communicated via prominent notices.
Contact
If you have questions or requests regarding privacy or data protection, contact us at Vertiqx.ai@gmail.com or via our Contact page.